State Farm® Insurance Agent Rachel Rooney

"Rachel and her team are amazing!"

"Rachel Rooney and her team were outstanding! They answered all my questions in a professional manner and were very knowledgeable! My communication with them was exceptional and timely. I will definitely recommend Rachel and her team to all of my family and friends!"

"The best staff available on the island. Quick service with competitive rates and gave great discounts. They were able to break down every policy that I wanted with no upselling. Made it very easy to understand what I was signing up for and explained what each coverage would cover. Every question I had was answered then and there so I didn’t feel like I was signing up for something I didn’t need. Would highly recommend Rachel for anybody that wants to change their insurance or adding insurance."

"Excellent customer service. Rachel and Mandy responded promptly to all my questions. They were very professional and knowledgeable with all my insurance needs. Will definitely recommend them to family and friends. Thank you very much!"

"Steer clear from doing business with them. They do not allow you to cancel your policy once you find much better rates. Even calling State Farm won’t cancel it. Just being ignored and not answering or returning calls. Taking this company to court. Paying $240 for one car added a 2nd car and chose GEICO, for 2 cars Full coverage $160 month. State Farm is a total RIP OFF one vehicle over $250 month"

"Been working with them for years and been charged over double the price of other insurance companies. When i request to cancel, i am ignored and they even dodge my calls and messages. Deliberately avoiding me so i CANNOT Cancel my policy, its been 3 days and never get a call back. so dishonest"

"Mandy from Rachel’s office was very professional/knowledgeable/and courteous. My family and I are now fully protected and prepared should the unfortunate happen. Mahalo again Mandy!"

"The staff is always so friendly and helpful, with quick service!"

"Rachel and Mandy are so awesome. Very caring, knowledge and always make sure that my best interest are met. She is the bast State Farm agent that I ever had I highly recommend her her and her office staff to all"

"Rachel and her crew are awesome! My van got stolen and found totaled. She got the ball rolling and we were back on the road with a new (used) car in no time. Drove out to the other side of the island to check on us. The best!"

"I recently called in and spoke to Macy who was very helpful n kind, she was assisted by Mandy who as well was nice, they both worked together to get my vehicle insured very quickly… i highly recommend them to help and provide anyone with your insurance needs."

"Great customer service! Willing to answer any and all questions and explains information in detail while making coverage easy to understand, 10/10!"

"To whom it may concern, State Farm performed there professionalism in all aspect. I am currently working overseas and received a over due on my policy. I called to confirm no fraud message and payed my bill over the phone in minutes. I’ve been with State Farm for 30 years now and content with their policy and friendly services. Edgar"

"They are so helpful and happy to have us as there customer. I have all my cars trucks and motorcycle with them They make everything so easy with no stress Thank you to the team at Rachel Rooney office Aloha 🤙🏽"

"This Team is on it!"

"Rachel Rooney and her team of rock stars are always friendly, responsive and very professional!"

"I usually get the pleasure of getting Alicia on the phone when I call. She is so friendly and and helpful! I tend to call with a multitude of questions and she’s always so patient with helping me navigate them. This whole team is fantastic, I couldn’t recommend them more"

"Quick Response,Quick turn around time"

"Friendly, explained everything, and willing to answer all questions. I also got a lanyard"

"Rachel is absolutely incredible!! She is very responsive and is very knowable. She is always doing what is best for her clients. Thank you Rachel! You are The BEST! :)"

"I've mostly worked with Mandy from this office. She's awesome, great to work with and goes out of her way to ensure our needs are met. She feels more like family(the way she treats us, makes me like she looks out for us like a family member would) we've worked with her for many years and she's also helped many of our family members who are with State Farm."

"I needed to make a payment and Airi assisted me with completing that very efficiently and professionally! It's always a pleasure when you have wonderful staff! Thank you!"

"The whole team is excellent at what they do, and they truly make you feel like you are the most important customer no matter how big or small your insurance needs are. I would refer anybody in a heartbeat."

"Worked with Mandy for my insurance needs. She was very attentive and took her time explaining the coverage that I have. She's very efficient and when I have questions, I know that I can count on her to answer them in a timely manner."

"First rate service and they take custoner service to the next lext, i would highly recomend them"